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Flight Missed Because of Medical Emergency on Delta, Question About Rebooking?

Well, thanks to the stupid ash cloud over Europe and the 100,000 people calling the Delta 800 number, I can’t find out what I need from them. One of the people on our Delta airline reservations had a medical emergency and was taken to the hospital from the airport via ambulance. Due to the situation, the Delta representative at the terminal told us we could have another available flight without additional fees or expenses of any kind when she was capable of flying. Well, we’re hoping on getting out ASAP. So, I’m looking for flights from ALB to MBJ (Albany, NY to Sangster, Jamaica) on Sunday. Unfortunately, every flight looks like it’s going to end up requiring us to fly business class some leg of the trip. Is Delta still going to cover those expenses, or is business class not included in the “no fees or expenses” we were told at the airport? I’m really not interested in a 24 hour total trip duration flight involving 3 connections. Thanks!

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